Job Title: Careers Community Engagement & Outreach Consultant

Department: Careers

Location: Remote/Virtual

Reports to: Associate Director of Workforce Development & Diverse Talent Sourcing

Position type: Consultant, approximately 10 hours per week through June 30, 2025

Hourly Rate: $22.00 - $25.00 per hour

Blue Star Families

Blue Star Families is a growing non-profit (Military Service Organization (MSO)) with a history of delivering innovative solutions. We're the team that senior DoD leaders seek out when they want ground truth on issues facing our military families. Our team members are motivated individuals that help each other do remarkable things for military families to bridge the civilian-military divide every day. We deliver first-class solutions that transform the military experience for military family members. We operate in an agile arena where great minds come together to make life better for military members and their families. We focus on data-driven insights while understanding the value of spirited storytelling. And we do all this in a highly flexible, virtual environment with great benefits! Our diverse and inclusive environment fosters a sense of belonging among our team resulting in innovative and creative decision-making.

Are you ready to make a difference for the families of those who serve our great nation?

General Description

Blue Star Careers is seeking a temporary Consultant to support Virtual Community Engagement and Outreach. This role involves developing outreach strategies, fostering social engagement, and providing personalized assistance to Blue Star Careers' learning members. The consultant will work independently and collaborate with the Associate Director of Workforce Engagement & Diverse Talent Sourcing to promote the Blue Star Careers program, increase member engagement, and ensure learners are motivated and supported.

Key Responsibilities

Outreach & Program Growth

• Collaborate with the Associate Development of Workforce Engagement to develop and implement outreach plans on Facebook and LinkedIn to promote Blue Star Careers.
• Create daily social content to highlight Blue Star Career activities and build engagement within social networks.
• Track and analyze the effectiveness of outreach efforts to meet program growth and engagement goals.
• Promote the Blue Star Careers program across external social media networks, focusing on membership growth and retention.
• Engage with members through career-related posts, resource sharing, and employer highlights.
• Provide reports on outreach activities, tracking engagement and outcomes.

Virtual Learning Support

• Offer support to online learners via email or Neighborhood chat.
• Lead virtual meetings and networking sessions to enhance participation.
• Engage learners to ensure course participation and completion, offering solutions to overcome challenges.
• Track learner progress, provide regular follow-ups, and report metrics related to learner engagement and success.
• Assist in identifying and recommending learning resources, tutorials, and guides.
• Collaborate with the Associate Development of Workforce Engagement to continually improve the learner experience based on feedback and data.

Required Experience, Skills, Background

• Experience in social media management and creating engaging content.
• Experience working with military-related programs is a plus.
• Familiarity with online learning support, virtual communication tools, and Zoom.
• Strong communication, interpersonal, and relationship-building skills.
• Proficient in Microsoft Office Suite.
• Strong organizational skills with the ability to shift priorities and meet goals.
• Data analysis experience to track and report engagement outcomes.
• Ability to work independently.

More About Blue Star Families

Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors — both people and organizations — to create strong communities of mutual support. We believe we're all stronger when we take care of one another.

Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.

Blue Star Families is a registered 501(c)(3) nonprofit organization.

EEO Policy

Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.